Refund Policy / Phone Dekho

Shipping Policy

Phone dekho seems dedicated to prioritizing their customers' needs and ensuring efficient delivery services. By collaborating with reputable courier partners, we aim to deliver orders promptly.It's essential for customers to understand that shipping times may differ depending on the type of products they order. phone dekho seems to be providing a generous offer of free shipping on all their products. Free shipping promotions often attract more customers and encourage them to make purchases without worrying about extra fees.


  1. Our team is committed to ensuring a quick turnaround time for order processing. Dispatching orders within 24 working hours of confirmation demonstrates our dedication to providing efficient service to customers.
  2.  We Communicate the estimated delivery time after dispatching the order to all  customers . Orders takes typically 5-6 working days for delivery via the courier partner .
  3.   Delivery time can be affected by factors beyond our control, such as weather conditions and strikes etc.


  1. We Send an email confirmation once the shipment has been handed over to the courier company to keep customers informed.
  2. We provide the tracking number in the alert emails  and  allows customers to easily track the status of their shipment directly through the courier company's website or tracking system.
  3. Tracking numbers may take up to 24 business hours to become active on the courier partner's website.


  1. Noting that shipping addresses cannot be changed or revised once the order has been shipped.
  2. We offer alternative delivery options if a courier service is unavailable in a customer's area.


  1. We shall not be responsible for any delays by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
  2. We will promptly notify you via email or phone call if there are any delays in shipping due to items being out of stock or other unforeseen circumstances


  1. For COD, our courier partner will confirm your presence before delivery. It is very easy to arrange re-delivery; in case you are not available during delivery, you can also pick it up from their location.




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